Frequently Asked Questions
Your guide to shopping the best of Manila's contemporary fashion.
What are your shipping options and delivery timelines?
We offer standard and express shipping nationwide. Metro Manila orders typically arrive within 2-3 business days, while provincial deliveries take 5-7 business days via our partner couriers.
How do I determine my correct size?
Each product page features a detailed size guide with measurements in centimeters. We recommend measuring a similar garment you own to ensure the perfect fit for our Manileña designs.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of receipt for items in their original condition with tags attached. Please note that sale items and intimate apparel are final sale.
What payment methods do you accept?
We accept all major credit cards, GCash, Maya, and Cash on Delivery (COD) for select areas within the Philippines.
Are your materials sustainably sourced?
Ang Manileña is committed to ethical fashion. We prioritize locally sourced fabrics and work with community artisans to ensure our production process supports both the environment and local craftsmanship.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a modification within 1 hour of placement by contacting our customer service team via email or Instagram DM.